Terms and conditions

Introduction

This contractual document will govern the General Terms and Conditions for the contracting of services and registration for workshops (hereinafter, "Conditions") through the website https://www.confidentlyspanish.com/, property of Marina Gómez Blanco under the commercial brand of Confidently Spanish, hereinafter, PROVIDER, whose contact details also appear in the Legal Notice of this website.

These Conditions will remain published on the website available to the USER for reproduction and storage as confirmation of the contract, and may be modified at any time by the PROVIDER. It is the responsibility of the USER to read them periodically, as those in force at the time of placing orders will be applicable. Contracts shall not be subject to any formality with the exception of the cases expressly indicated in the Civil and Commercial Codes and in this or other special laws. Acceptance of this document implies that the USER:

  • Has read, understands and comprehends what is set out herein.
  • Is a person with sufficient capacity to contract.
  • Assumes all the obligations set forth herein.

These conditions will be valid for an indefinite period of time and will be applicable to all contracts made through the PROVIDER's website. The PROVIDER informs that the merchant is responsible and aware of the legislation in force, and reserves the right to unilaterally modify the conditions, without affecting the terms and conditions that were implemented prior to the modification.

Identity of the contracting parties

On the one hand, the PROVIDER of the services contracted by the USER is Marina Gómez Blanco with NIF 32837821P and with customer/USER service telephone number 675159930. On the other hand, the USER is responsible for the veracity of the personal data provided to the PROVIDER.

Object of the contract

The purpose of this contract is to regulate the contractual sales relationship between the PROVIDER and the USER when the USER accepts the corresponding box during the online contracting process. The contractual purchase-sale relationship entails the provision, in exchange for a specific price and publicly displayed on the website, of a specific service and/or registration in the workshops available on the website.

Rectification of data

When the USER identifies errors in the data published on the website or in the documents generated by the contractual relationship, he/she may notify Confidently Spanish at hola@confidentlyspanish.com so that Confidently Spanish can correct them as soon as possible.

The USER may keep their details up to date by logging into their user account.

Contracting procedure

The USER, in order to access the services offered by the PROVIDER must freely and voluntarily provide the personal data that will be required, which will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR), on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and Organic Law 3/2018, of 5 December (LOPDGDD), on the protection of personal data and detailed in the Legal Notice and in the Privacy Policy of this website.

We hereby inform you that in accordance with the requirements of article 27 of Law 34/2002, on Information Society Services and Electronic Commerce (LSSICE), the contracting procedure will follow the following steps:

  1. General contracting clauses.
  2. Provision of services.
  3. Right of withdrawal.
  4. Complaints.
  5. Force majeure.
  6. Jurisdiction.
  7. Generalities of the offer.
  8. Price and period of validity of the tender.
  9. Transport costs.
  10. Method of payment, costs and discounts.
  11. Purchasing process.
  12. Dissociation and suspension or termination of the contract.
  13. Warranties and returns.
  14. Applicable law and jurisdiction.

1. General contracting clauses

Unless otherwise stipulated in writing, placing an order with the PROVIDER implies the acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those of the PROVIDER if it has not been expressly accepted in advance and in writing by the PROVIDER.

2. Provision of services

As the order does not entail the physical delivery of any product, the contracted services being provided directly in the modality chosen by the USER, the PROVIDER will previously inform the USER of the procedure to be followed for the correct provision of the service.

Particularities of the services provided by Confidently Spanish

Individual classes

The USER will be able to communicate the cancellation and/or rescheduling of the class at least 24 hours before the agreed date of the class, a possibility limited to a single occasion during the duration of the pack/voucher contracted.

The method of payment is by means of a single payment.

Group classes

For this type of class, it is not possible for the USER to reschedule the date and time of the contracted class.

Habelas Hainas (Women's club)

The USER will make the payment from the website. The USER's participation in the Club will be conditioned to the monthly payment of each fee, prior to the corresponding meeting, through the website. In this regard, payment must be made at least 5 days before the date on which the meeting is scheduled.

It is recommended by the PROVIDER that the USER gives 15 days' notice of withdrawal from the Club in order to encourage the participation of other interested parties in the activities carried out in the Club.

The PROVIDER will provide a space where the USER, once the first payment has been made, can renew the fee for future meetings organised by the Club, thus facilitating the purchase process for the USER.

Book Club

The USER will make the payment from the website. The USER's participation in the Club will be conditioned to the monthly payment of each fee, prior to the corresponding meeting, through the website. In this regard, payment must be made at least 5 days before the date on which the meeting is scheduled.

It is recommended by the PROVIDER that the USER gives 15 days' notice of withdrawal from the Club in order to encourage the participation of other interested parties in the activities carried out in the Club.

The PROVIDER will provide a space where the USER, once the first payment has been made, can renew the fee for future meetings organised by the Club, thus facilitating the purchase process for the USER.

Prior to the formalisation of the payment, the PROVIDER will carry out a level test to determine the viability of the USER's participation in the Club.

3. Right of withdrawal

The USER has a period of fourteen calendar days, counted from the date of receipt of the product or from the conclusion of the purchase contract if it is a provision of a service, to exercise the right of withdrawal, regulated in article 102 of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, hereinafter RDL 1/2007. If the PROVIDER does not comply with the duty to provide information and documentation on the right of withdrawal, the period for its exercise will end twelve months after the expiry date of the initial withdrawal period, in accordance with article 105 of RDL 1/2007.

The right of withdrawal shall not apply to the contracts referred to and listed in article 103 of RDL 1/2007, and which are listed below:

  • The provision of services, once the service has been fully executed, when the execution has begun, with prior express consent of the consumer and user and with the acknowledgement on his part that he is aware that, once the contract has been fully executed by the entrepreneur, he will have lost his right of withdrawal.

All returns must be communicated to the PROVIDER by e-mail to hola@confidentlyspanish.com indicating the corresponding invoice or order number.

4. Claims and online dispute resolution

Any claim that the USER considers appropriate will be dealt with as soon as possible, and can be made at the following contact addresses:

Telephone: 675159930
E-mail: hola@confidentlyspanish.com

5. Force majeure

The parties shall not be liable for any failure due to force majeure. Performance of the obligation shall be delayed until the force majeure has ceased.

6. Competence

The USER may not assign, transfer or transfer the rights, responsibilities and obligations contracted in the sale.

Should any stipulation of these conditions be considered null and void or impossible to fulfil, the validity, legality and fulfilment of the rest shall not be affected in any way, nor shall they be modified in any way.

The USER declares that he/she has read, knows and accepts these Conditions in their entirety.

7. Generalities of the offer

All sales made by the PROVIDER shall be understood to be subject to these Conditions.

No modification, alteration or agreement contrary to Confidently Spanish's Commercial Proposal or to what is stipulated herein shall have effect, unless expressly agreed in writing signed by the PROVIDER, in which case these particular agreements shall prevail.

Given the continuous technical advances and improvements of the services, the PROVIDER reserves the right to modify its specifications with respect to the information provided in its advertising, as long as it does not affect the value of the services offered. These modifications will also be valid in the event that, for any reason, the possibility of supplying the services offered is affected.

8. Price and period of validity of the offer

The prices indicated for each service include value added tax (VAT) or other taxes that may be applicable. These prices, unless expressly stated otherwise, do not include other additional services and/or annexes to the service purchased.

The prices applicable to each service are those published on the website and are expressed in EURO currency. The USER assumes that the economic valuation of some of the services may vary in real time if there is a change of currency.

Before making your purchase you will be able to check online all the details of the quotation: services, quantities, price, availability, charges, discounts, taxes and the total amount of the purchase. Prices may change daily until the order is placed.

Once the order has been placed, prices will remain the same whether the service is available or not.

All payments made to the PROVIDER will be invoiced in the name of the registered USER or the company name provided by the USER at the time of placing the order. If the USER wishes to receive it by e-mail, he/she must request it by any of the means that the PROVIDER makes available to him/her, informing him/her that he/she may revoke this decision at any time.

For any information regarding the order, the USER may contact the PROVIDER's customer service telephone number 675159930 or by e-mail at the following address hola@confidentlyspanish.com

9. Transport costs

There are no transport costs.

10. Methods of payment, charges and discounts

The PROVIDER is responsible for the economic transactions and offers the following methods of payment for an order:

  • Credit card
  • Bizum

The USER may use a discount coupon prior to the completion of the purchase if the USER has received it from the PROVIDER.

Security measures

The website uses information security techniques generally accepted in the industry, such as SSL, data entered on a secure page, firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorised access to data. To achieve these purposes, the USER accepts that the PROVIDER obtains data for the purpose of the corresponding authentication of access controls.

The PROVIDER undertakes not to allow any transaction that is or is considered illegal by the credit card brands or the acquiring bank, which may or has the potential to damage their goodwill or negatively influence them.

The following activities are prohibited under the card brands' programmes: the sale or offer of a product or service that does not comply with all laws applicable to the Purchaser, Issuing Bank, Merchant or Cardholder of the card(s).

11. Purchasing process

Basket (quotation simulation)

Any service from our catalogue can be added to the basket. In the basket, only the selected services, the quantity, the price and the total amount will be displayed. Once the basket has been saved, taxes, charges and discounts will be calculated according to the data entered.

The baskets do not have any administrative link, it is only a section where you can simulate a budget without any commitment on both sides.

From the basket you can place an order by following the steps below for its correct formalisation:

  1. Verification of the invoicing data.
  2. Selection of the payment method.
  3. Placing the order (purchase).

12. Severability and suspension or termination of the contract

If any of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

may, without notice, suspend or terminate the USER's access to its services, in whole or in part, for any valid reason, including, without limitation, where the USER fails to comply with or follow any of the obligations set out in this document or any applicable law, licence, regulation, directive, code of practice or usage policy.

When exercising any of its rights or powers under this Clause, such exercise shall not prejudice or affect the exercise of any other right, power or remedy which may be available to Confidently Spanish.

13. Warranties and returns

The guarantees will respond to the provisions of the Title referred to "Guarantees and after-sales services" of the Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, which can be accessed by clicking here.

14. Applicable law and jurisdiction

These conditions shall be governed by or interpreted in accordance with Spanish law in all matters not expressly established. Any dispute that may arise from the provision of the products or services covered by these Conditions shall be submitted to the courts and tribunals of the USER'S domicile, the place of fulfilment of the obligation or the place where the property is located if it is immovable.